At mivoz we've taken a new step to equip destinations with tools to help visitors. Until now, our agent was voice-based; you speak to it, and it answers you, just like a regular conversation. But destinations need to adapt to all types of travelers in all kinds of situations. And that means giving the traveler the ability to choose the format in which they want to have the conversation.
From now on, mivoz allows you to choose between voice or text. This also removes a barrier in everything related to accessibility. The destination, for its part, will have the ability to analyze data in both contexts, voice and text, to draw conclusions—always in a 100% anonymized way—about how the traveler is using its AI agent.
At mivoz, we believe that AI is here to provide travelers with an infinite world of possibilities to enhance their experience. Our obsession is to find them, develop them, and put them at the service of the destination and the traveler.
